Effective Date: November 1, 2024

Welcome to Daphne Inn Valencia. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service.

1. Overview

Daphneinnvalencia.com is operated by Daphne Inn Valencia and Valencia City Roof Terrazas, a family-owned business in Valencia, Spain, offering studio apartment rentals. By using our Website, voice call, email, or WhatsApp to make a booking with us, you agree to abide by these Terms, which govern the relationship between Daphne Inn Valencia and all users, guests, and visitors of the Website.

2. Definitions

• “We,” “Us,” “Our”: Refers to Daphne Inn Valencia.
• “You,” “Your,” “Guest(s)”: Refers to any user, guest, or visitor of our Website.
• “Accommodation(s)”: Refers to the studio apartments available for booking with us.

By accessing the Website, contacting us by voice call, email, or WhatsApp, or booking accommodations with us, you accept and agree to be bound by these Terms. If you disagree with any part of the Terms, please refrain from using our services.

4. Booking and Payment Terms

4.1 Booking Process

All bookings for Daphne Inn Valencia accommodations are subject to availability. Bookings can only be made by contacting us directly via voice call, email at info@daphneinnvalencia.com, or WhatsApp at +34 633 293 470.

4.2 Payment Terms

A deposit or full payment may be required at the time of booking, depending on the reservation terms discussed. Accepted payment methods include bank transfers, PayPal, and Cash.

4.3 Booking Confirmation

Once payment is successfully received, you will receive a confirmation email outlining your booking details. If you do not receive a confirmation, please contact us promptly at info@daphneinnvalencia.com.

4.4 Pricing and Fees

All rates and fees are subject to change without notice. Rates are displayed in Euros (€), and additional taxes, fees, or charges may apply depending on the nature of the booking.

5. Cancellation Policy

5.1 Cancellations by Guests

• Standard Reservations: If you wish to cancel your booking, you must notify us by email, phone, or WhatsApp at least 30 days before your arrival date for a full refund. Cancellations made in the same moth of arrival or within 29 days of arrival will incur charges as discussed at the time of booking.
• Non-Refundable Reservations: Certain discounted or promotional bookings may be non-refundable. Please refer to your specific reservation details for information on cancellation eligibility.

5.2 Cancellations by Daphne Inn Valencia

In rare circumstances, we may need to cancel a reservation due to unforeseen circumstances. In such cases, we will make every effort to provide suitable alternatives or issue a full refund.

6. Guest Responsibilities and Code of Conduct

6.1 Compliance with House Rules

Guests are expected to respect the property, adhere to all posted House Rules, and maintain quiet hours as designated. Failure to comply may result in immediate termination of the booking without a refund.

6.2 Damages and Liability

Guests are responsible for any damages caused to the property during their stay. A security deposit will be required and held until the inspection of the accommodation upon departure.

6.3 Occupancy Limits

Each accommodation has an established occupancy limit. Guests are required to adhere to the stated occupancy limits for each unit. Unauthorized guests may lead to additional charges or cancellation of the booking.

7. Website Use and Conduct

7.1 User Conduct

You agree not to:

• Use the Website for any unlawful purpose or in a manner that could damage or impair the Website.
• Upload or transmit any harmful or malicious content.
• Use automated systems, bots, or data mining tools to extract data from the Website without prior permission.

7.2 Intellectual Property Rights

All content, images, logos, and material on the Website are protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data. By using our services, you consent to our data collection and use practices as outlined in the Privacy Policy.

9. Limitation of Liability

Daphne Inn Valencia is not liable for any damages, losses, or injuries arising from your use of our services, the Website, or any interactions with other users. This includes but is not limited to loss of data, loss of revenue, and incidental or consequential damages.

10. Force Majeure

Daphne Inn Valencia is not liable for delays or cancellations due to events beyond our control, such as natural disasters, government restrictions, or pandemics. In such cases, we will make reasonable efforts to notify affected guests and offer alternative arrangements where possible.

11. Governing Law

These Terms are governed by the laws of Spain. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of Valencia, Spain.

12. Modifications to the Terms

Daphne Inn Valencia reserves the right to modify these Terms at any time. Any changes will be posted on this page, and your continued use of the Website constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms, please contact us at:

Daphne Inn Valencia Or Valencia City Roof Terrazas
Address: Avda. Burjassot 228, 46025 Valencia, Spain
Email: info@daphneinnvalencia.com
Phone: +34 633 293 470
WhatsApp: +34 633 293 470